The Human Side of Reference and Information Services in Academic Libraries

47.66 LEI
52.95 LEI
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  • ISBN: 9781843342588
Sold By: Prior Books Total Items: 86009

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age.

It provides best practices from a global perspective.

The book starts by looking at the information needs and info-seeking behaviours of university students and faculty.

Then it examines the use cycle: consumer, instruction, and producer.

It examines the resource cycle: collection development, instructor, maintenance.

What are the essential elements of reference: orientation, instruction, collaborative planning, products?

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